Every Document Management environment requires reliable technical support and timely version upgrades and content updates.  Our professional team views every support engagement as an opportunity to demonstrate our commitment to customer satisfaction. Which means your organization can count on us to help you get the most from your Open Bee solutions.

Our Representatives are available to assist you with questions relating to:

• Post Migration Questions
• Installation & Setup
• Launching a Program
• Getting Connected
• File Transfers & Syncs
• Remote Control
• Error Messages
• Compatibility Inquiries

Please check out the contact page to know how to be in touch with our support services department.

• Improve availability

• Proactively manage your software and provide swift resolution when problems arise

• Make the most of your software investment

• Keep your systems and software tuned for optimal performance and utilization

• Lower total cost of ownership by giving your staff the tools they need to keep systems secure and running, while attending to other critical projects

• Choose the level of service that matches your needs; from mission-critical services to basic

• Support

If you have a technical question regarding our solution, please submit an Online support Request

Live Chat is a FREE & SECURE web-based service we offer to let you chat directly with a technical support staff. To set-up a conference, please submit an Online support Request.

M-F 9AM – 6PM Paris time, except Labor Day, Christmas Day, New Year's Day.

24x7 customers please refer to your welcome email for the support contact details.